Emergency Transport Operations Specialist

Allegheny Health Network; Pittsburgh (Allegheny County); On-site; USD 52,000 - 62,000; Full time

Job summary

Allegheny Health Network is seeking a Communications Coordinator for LifeFlight and EMS referrals. You will coordinate flight requests and dispatch teams, enter activity data, and manage documentation in EMS charts within the AHN system.

This role supports aviation and ground transport operations across WPAHS facilities, ensuring timely and safe patient transfers and coverage for critical care needs. The ideal candidate has a GED or high school diploma and at least two years of related

Qualifications

• GED/High School diploma
• 2 years related experience

Responsibilities

• Coordinates flight requests and critical care ground transports; provides flight following for aviation vendor. (30%)
• Enters data for all activities performed within the communication center. (20%)
• Registers for LifeFlight transports and places charges in EPIC for flights and ground transports. Completes all appropriate documentation for patient care record in EMS charts. Provides primary support for One-Call. (15%)
• Coordinates and dispatches specialty teams within WPAHS facilities. (10%)
• Monitors all incoming traffic to heliport and safety watch. (10%)
• Receives EMS medical command notification and requests by telephone and radio. (10%)
• Provides offload support to flight team. (5%)
• Performs other duties as assigned or required.

Education

GED/High School diploma

Job description

Allegheny Health Network is seeking a Communications Coordinator for LifeFlight and EMS referrals. You will coordinate flight requests and dispatch teams, enter activity data, and manage documentation in EMS charts within the AHN system.

This role supports aviation and ground transport operations across WPAHS facilities, ensuring timely and safe patient transfers and coverage for critical care needs. The ideal candidate has a GED or high school diploma and at least two years of related