Emergency Transport Dispatch & Communications Coordinator

Highmark Health; Coal Valley (PA); On-site; USD 42,000 - 64,000; Full time

Job summary

Allegheny Health Network coordinates communications from EMS providers and referral agencies to appropriate areas to support rapid response across its facilities.

The role directs ground and air ambulance notifications, dispatches specialty teams within WPAHS facilities, and ensures accurate data entry for all center activities while maintaining safety and security across assigned areas.

Qualifications

• Completion of an EMT program or Paramedic license in PA.
• EMS Compact Privilege to Practice in Pennsylvania (EMT/Paramedic).

Responsibilities

• Coordinates and directs ground and air notification for incoming ambulances.
• Coordinates and dispatches specialty teams within WPAHS facilities.
• Enters data for all activities performed within the communication center.
• Provides direct communication to security staff and dispatches officers when indicated.
• Monitors safety and security for areas of responsibility.
• Performs other duties as assigned or required.

Skills

EMT coordination

Communication

Emergency dispatch

Data entry

Education

PA EMT license

Paramedic license

Tools

Dispatch software

Job description

Allegheny Health Network coordinates communications from EMS providers and referral agencies to appropriate areas to support rapid response across its facilities.

The role directs ground and air ambulance notifications, dispatches specialty teams within WPAHS facilities, and ensures accurate data entry for all center activities while maintaining safety and security across assigned areas.