Emergency Services Technician

E Logic; New York (NY); On-site; USD 55,000 - 75,000; Full time

Job summary

E Logic is looking for Emergency Services Technicians to support critical communications incidents across the Port Authority of New York. This role demands strong troubleshooting abilities and readiness for emergency response with a requirement for onsite responses within four hours.

Candidates must have over three years of experience in telecommunications or related fields, and must be ready for flexible schedules including emergency callouts. Certifications such as OSHA 10-Hour and BICSI are preferred.

Qualifications

• 3+ years of experience in telecommunications, structured cabling, or emergency technical support.
• Strong troubleshooting and repair experience.
• Ability to work flexible schedules, including emergency callouts.

Responsibilities

• Respond to emergency infrastructure incidents and outages.
• Troubleshoot communications systems.
• Perform emergency repairs and restorations.
• Coordinate with project leadership and facility personnel.
• Maintain emergency response documentation and incident reports.

Skills

Strong troubleshooting capabilities

Experience with fiber optic testing

Ability to work independently

Flexible schedule

Education

OSHA 10-Hour Certification

Manufacturer certifications

BICSI Certification

Job description

E-Logic is seeking Emergency Services Technicians to provide rapid-response support for critical communications and cabling infrastructure incidents across the Port Authority of New York. This role requires strong troubleshooting capabilities, emergency response readiness, and the ability to meet strict onsite response timelines. The contract requires onsite emergency response within four (4) hours.

Responsibilities

• Respond to emergency infrastructure incidents and outages
• Troubleshoot fiber optic, copper, RF, and low-voltage communications systems
• Perform emergency repairs, restorations, and testing
• Coordinate with project leadership and facility personnel
• Maintain emergency response documentation and incident reports
• Support scheduled maintenance and preventive activities
• Ensure all work complies with safety and testing standards

Required Qualifications

• 3+ years of experience in telecommunications, structured cabling, or emergency technical support
• Strong troubleshooting and repair experience
• Ability to work flexible schedules, including emergency callouts
• Experience with fiber optic testing and certification equipment
• Ability to work independently in high-pressure environments

Required Certifications

• OSHA 10-Hour Certification
• Manufacturer certifications in testing/splicing equipment preferred
• BICSI Certification preferred

Important Notice

This role is part of a proposal for the Port Authority of New York. Hiring is contingent upon the selection of the consultant. Selected candidates will be included in the proposal and must authorize the use of their resume for submission.