Emergency Services Supervisor (6am-6pm)

Erickson Senior Living; Dallas (TX); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Diversity culture

Medical plan

PTO + volunteer time

401k match

Onsite medical centers

Food discount

Growth opportunities

Job summary

Highland Springs by Erickson Senior Living is seeking a Supervisor of Security and Emergency Services to oversee the community's safety programs and frontline operations at our North Dallas, Texas location. You will lead gatehouse operations, patrols, access control, reporting, and staff development to ensure a secure, welcoming environment for residents and teammates.

The role emphasizes incident response, emergency preparedness, and compliance with state regulations, with comprehensive

Qualifications

• Must be at least 21 years old.
• Minimum of 2 years of experience in public safety supervisory (Fire/EMS/Law Enforcement) or comparable supervisory experience.
• Minimum of 1 year of experience working in an Emergency Responder role.
• Current valid driver’s license.

Responsibilities

• Ensure security of the community via gatehouse, patrols, access control, registration, key management and related programs.
• Monitor safety programs including safety inspections, responses to workplace accidents, hazard communication, respiratory mask fit testing and others as needed.
• Partner with SES Manager to update and maintain the Emergency Preparedness Plans.
• Ensure completion of Incident Reports, daily shift reports and responses to calls for service.
• Assist in hiring, training, coaching, and counseling of employees.
• Establish schedules, review timesheets, and complete performance evaluations.
• Provide daily leadership, supervision, motivation, and communication to direct and indirect reports.

Skills

Public safety supervision

Emergency response experience

Leadership & supervision

Driver's license

Job description

Location: Highland Springs by Erickson Senior Living

Join our team as the Supervisor of Security and Emergency Services for our gated retirement community. In this role, you will be responsible for ensuring program and procedural compliance, overseeing quality assurance and improvement, conducting investigations, providing training, and offering administrative support.

What we offer

• A culture of diversity, inclusion, equity and belonging, which builds on our mission, vision and values
• Medical, dental and vision packages, including an annual reimbursement for qualified wellness expenses, personal health coaching and telemedicine options
• PTO Plans, PLUS company paid volunteer hours for eligible team members, in accordance with applicable state law
• 401k for all team members 18 and over with a company 3% match
• Onsite medical centers, providing wellness visits and sick care for all team members over 18 years of age
• 30% discount on food and drinks at on-site dining venues, plus additional healthy choice meal options at discounted prices
• Growth Opportunities – grow with the company as we open new communities and expand on our existing ones!

How you will make an impact

• Responsible for the security of the community through the use of gatehouse, patrols, access control, visitor/contractor registration, key management, and other programs
• Monitor safety programs to include; Security Department safety inspections, responses to workplace accidents, hazard communication programs, respiratory mask fit testing programs, and others as needed
• Partner with SES Manager to update and maintain the Emergency Preparedness Plans
• Ensure completion of Incident Reports, daily shift reports and responds to calls for service
• Assist in hiring, training, coaching, counseling of employees
• Establish schedules, reviews and approves timesheets, completes performance evaluations
• Provide daily leadership, supervision, motivation, and communication to direct and indirect reports

Compensation: Commensurate upon experience starting at $26.00 per hour.

What you will need

• Must be at least 21 years old
• Minimum of 2 years of experience in public safety supervisory (Fire/EMS/Law Enforcement) or comparable supervisory experience
• Minimum of 1 year of experience working in an Emergency Responder role
• Current valid driver’s license

Please note that specific state regulations and requirements may be applicable. These regulations take precedence over the requirements outlined in the job description.

Highland Springs is a beautiful 89-acre continuing care retirement community in North Dallas, Texas. We’re part of a growing national network of communities managed by Erickson Senior Living, one of the country’s largest and most respected providers of senior living and health care. Highland Springs helps people live better lives by fulfilling our promises of a vibrant lifestyle, financial stability, and focused health and well-being services for those who live and work with us. As part of our team, you’ll enjoy flexibility and work-life balance to meet your personal and professional goals, and we are committed to providing you with opportunities to learn and grow.

Erickson Senior Living, its affiliates, and managed communities are Equal Opportunity Employers and are committed to providing a workplace free of unlawful discrimination and harassment on the basis of race, color, religion, sex, age, national origin, marital status, veteran status, mental or physical disability, sexual orientation, gender identity or expression, genetic information or any other category protected by federal, state or local law.