Emergency Room Patient Access & Registration Specialist

Nationwide Children's Hospital Inc; Columbus (OH); Hybrid; USD 34,000 - 44,000; Full time

Job summary

Nationwide Children's Hospital Main Campus is seeking a Patient Access Representative for the Emergency Room in Columbus, OH. The role involves greeting and registering patients, answering calls, scheduling appointments, and managing charts.

Training is provided during the first weeks, with a Sunday-Wednesday schedule for initial hours. The ideal candidate will have a high school diploma, strong customer service, and basic computer skills; healthcare experience is preferred.

Qualifications

• Requires high school diploma or equivalent.
• Associate degree preferred.
• CPR certification as determined by position.
• One year of health care experience preferred.

Responsibilities

• Greets and registers patients and families.
• Answers telephone calls and screens inquiries.
• Schedules appointments and maintains charts as needed.
• Verifies demographics and insurance information.
• Escalates eligibility or pre-certification issues when required.

Skills

Customer service

Data entry

Registration software

Telephone etiquette

Education

High School Diploma or equivalent

Associate's Degree (preferred)

Tools

CPR certification

Job description

Nationwide Children's Hospital Main Campus is seeking a Patient Access Representative for the Emergency Room in Columbus, OH. The role involves greeting and registering patients, answering calls, scheduling appointments, and managing charts.

Training is provided during the first weeks, with a Sunday-Wednesday schedule for initial hours. The ideal candidate will have a high school diploma, strong customer service, and basic computer skills; healthcare experience is preferred.