Emergency Restoration Technician – Water & Fire Mitigation

servicemaster-restore-usa-careers; Alcoa (TN); On-site; USD 22,000 - 39,000; Full time

Benefits offered by this job

Free uniforms

Health insurance

Vision insurance

Dental insurance

401(k)

Training & development

Opportunity for advancement

Job summary

ServiceMaster Restore USA is seeking a Mitigation Technician to perform mitigation and restoration services at residential and commercial properties affected by water, fire, mold, or storm damage. This role involves emergency response, damage assessment, equipment setup, demolition, monitoring drying progress, and ensuring work is completed according to industry standards and company procedures.

You will work on-call, travel within the designated territory, operate drying equipment, apply

Qualifications

• Valid driver’s license and clean driving record.
• Ability to lift 50–75 lbs regularly.
• Ability to work in confined spaces, crawlspaces, attics, and hazardous conditions.
• Willingness to work irregular hours, including nights, weekends and holidays.
• Operate hand tools and restoration equipment with safety.
• Pass background checks and drug screening.

Responsibilities

• Respond to emergency water losses and perform mitigation services.
• Inspect and assess water damage using moisture detection equipment.
• Extract standing water and remove damaged materials.
• Perform controlled demolition (drywall, flooring, insulation, etc.).
• Set up and monitor drying equipment (air movers, dehumidifiers, air scrubbers).
• Apply antimicrobial and cleaning treatments as required.
• Ensure job sites are safe, clean, and properly contained.
• Communicate with customers regarding the restoration process.
• Load and maintain equipment and vehicles.
• Follow company procedures and IICRC standards.
• Participate in on-call rotation for emergency response.

Skills

Strong work ethic

Good communication

Detail-oriented

Independent worker

Job description

ServiceMaster Restore USA is seeking a Mitigation Technician to perform mitigation and restoration services at residential and commercial properties affected by water, fire, mold, or storm damage. This role involves emergency response, damage assessment, equipment setup, demolition, monitoring drying progress, and ensuring work is completed according to industry standards and company procedures.

You will work on-call, travel within the designated territory, operate drying equipment, apply