Emergency Restoration Crew Lead

Insurcomm Restoration; Portland (ME); On-site; USD 30,000 - 47,000; Full time

Benefits offered by this job

Health, dental, and vision coverage

401(k) with company match

Generous PTO and holidays

Company vehicle (role dependent)

Technology stipend

Company gear and merch site swag

Ongoing training and certification

Job summary

Insurcomm Restoration in Topsham, ME seeks a Lead Mitigation Technician (Crew Chief Level) to command emergency restoration projects for fire, water, mold, sewer, and storm damage. You will lead crews, uphold safety, and ensure work meets IICRC standards.

This field-based, full-time role offers hands-on leadership, training for Mitigation Techs, and a path within Fortify Companies' growing restoration platform. Excellent problem-solving and customer-service mindset a must.

Qualifications

• IICRC WRT certification (or willingness to obtain immediately)
• Prior experience in restoration, mitigation, or construction
• Demonstrated ability to lead a crew and manage job site workflow
• Proficiency with hand and power tools
• Ability to lift up to 50 lbs and perform physical labor in varying environments
• Strong communication, leadership, and interpersonal skills
• Team-oriented mindset with a positive, solution-focused attitude
• Reliable attendance and punctuality

Responsibilities

• Lead and supervise mitigation crews on residential and commercial job sites
• Respond to emergency mitigation calls and assess property damage
• Perform water extraction, structural drying, and mitigation services per IICRC standards
• Develop drying plans and monitor progress to meet moisture goals
• Remove and dispose of damaged materials safely
• Decontaminate, clean, and deodorize affected spaces
• Document progress with photos, moisture readings, and notes using PSA and other software
• Communicate clearly with clients, adjusters, and internal teams

Skills

Leadership

Communication

Teamwork

Reliability

Problem-solving

Education

IICRC WRT certification

ASD (Applied Structural Drying) certification

Tools

Microsoft Teams

Proven Jobs

Encircle

Docusketch

Job description

Insurcomm Restoration in Topsham, ME seeks a Lead Mitigation Technician (Crew Chief Level) to command emergency restoration projects for fire, water, mold, sewer, and storm damage. You will lead crews, uphold safety, and ensure work meets IICRC standards.

This field-based, full-time role offers hands-on leadership, training for Mitigation Techs, and a path within Fortify Companies' growing restoration platform. Excellent problem-solving and customer-service mindset a must.