Emergency Response Dispatcher

New Jersey Resources Corp.; Freehold (NJ); On-site; USD 90,000 - 100,000; Full time

Benefits offered by this job

Day one medical coverage

401(k) plan with company match

Direct Stock Purchase Plan

Wellness perks

Job summary

New Jersey Resources Corp.’s New Jersey Natural Gas division seeks a Shift Dispatcher to manage emergency calls, dispatch field personnel and coordinate responses. You’ll work in a fast-paced environment, handle multiple tasks and communicate clearly with internal teams, customers and emergency services.

Candidates typically have a high school diploma, 1–3 years dispatch or emergency response experience, and basic Microsoft Office skills.

Qualifications

• High school diploma or GED required or equivalent.
• 1–3 years of dispatch or emergency response experience.
• Basic knowledge of Microsoft Office required.

Responsibilities

• Respond to emergency calls promptly and professionally.
• Collaborate with team members to achieve results.
• Prioritize tasks and stay calm under pressure.
• Dispatch appropriate personnel to priority orders.
• Maintain radio contact with field units and coordinate with supervision.
• Schedule work orders and update customer accounts.

Skills

Multi-tasking

Communication

Microsoft Office knowledge

Education

High school diploma or GED

Tools

Microsoft Office

Job description

New Jersey Resources Corp.’s New Jersey Natural Gas division seeks a Shift Dispatcher to manage emergency calls, dispatch field personnel and coordinate responses. You’ll work in a fast-paced environment, handle multiple tasks and communicate clearly with internal teams, customers and emergency services.

Candidates typically have a high school diploma, 1–3 years dispatch or emergency response experience, and basic Microsoft Office skills.