Emergency Psychiatry Front Desk & Crisis Support (2nd Shift)

Seven Counties Services; Louisville (KY); On-site; USD 17,000 - 25,000; Full time

Job summary

Seven Counties Services in Louisville, KY is seeking a front-desk/administrative professional for a full-time role. The position involves greeting patients, answering calls, routing inquiries, and providing resource information for mental health resources.

You will enter clinical and demographic data in electronic systems and assist with billing and records management. Experience in a mental health or social services setting is preferred.

Qualifications

• Experience in office settings with clerical tasks.
• Strong written and verbal communication skills.
• Proficiency in Microsoft Office Suite.

Responsibilities

• Greet patients and visitors; answer multi-line switchboard; route calls.
• Provide resource information for mental health and substance abuse resources.
• Input and retrieve data in electronic information systems; maintain records.
• Assist with crisis intervention and link to crisis counselors when needed.
• Coordinate ambulance transport and communicate with police and hospital staff.
• Process billing forms and ensure documentation is complete.

Skills

Typing 40-50 wpm

Oral and written communication

Multitasking

Team collaboration

Education

Business school coursework (up to 18 months)

Tools

Microsoft Office Suite

Job description

Seven Counties Services in Louisville, KY is seeking a front-desk/administrative professional for a full-time role. The position involves greeting patients, answering calls, routing inquiries, and providing resource information for mental health resources.

You will enter clinical and demographic data in electronic systems and assist with billing and records management. Experience in a mental health or social services setting is preferred.