Emergency Psychiatry Front Desk & Crisis Coordinator

Seven Counties; Louisville (KY); On-site; USD 30,000 - 42,000; Full time

Job summary

Seven Counties is seeking a 2nd shift front desk receptionist to greet patients, answer calls, route calls, and send faxes. You will provide resource information for mental health and substance abuse treatment and assist with crisis intervention as needed.

You will enter patient data into electronic systems, help prepare legal health records, process billing forms, notarize warrants, arrange ambulance transport, and coordinate transfers with inpatient units.

Qualifications

• Strong communication skills, both oral and written.
• Typing speed of 40–50 words per minute.
• Proficiency with Microsoft Office Suite.
• Ability to multi-task in a fast-paced environment.

Responsibilities

• Greet patients and visitors; answer multi-line switchboard; route calls and send/receive faxes.
• Provide information on mental health and substance abuse resources; assist with referrals and crisis contacts.
• Enter and retrieve patient data in electronic systems; work with hospital EMR/EHR systems.

Skills

Strong oral and written communication

Typing speed 40-50 wpm

Microsoft Office Suite

Multi-tasking

Education

Business school (up to 18 months)

Tools

Microsoft Office

Job description

Seven Counties is seeking a 2nd shift front desk receptionist to greet patients, answer calls, route calls, and send faxes. You will provide resource information for mental health and substance abuse treatment and assist with crisis intervention as needed.

You will enter patient data into electronic systems, help prepare legal health records, process billing forms, notarize warrants, arrange ambulance transport, and coordinate transfers with inpatient units.