Public Safety Dispatcher - Emergency Communications

Regional 911 Intake Solutions; Ogden (IA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Retirement plans

Paid leave

Job summary

Regional 911 Intake Solutions seeks dedicated Police Dispatchers for Ogden, IA. You will receive emergency and nonemergency requests, document details, and assign calls to officers while monitoring radio traffic and safety concerns.

The role requires accurate typing, clear radio communication, and the ability to learn jurisdiction geography. Training is provided, and you may support multiple agencies during shifts.

Qualifications

• High school diploma or equivalent required; entry training provided.
• Ability to type accurately and understand spoken information.
• Clear radio communication and ability to learn jurisdiction geography.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, suspect descriptions, vehicle details, and reported hazards.
• Assign calls to available officers according to priority and procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates about changing incidents and potential safety concerns.
• Conduct authorized records inquiries after training.
• Coordinate with neighboring agencies and other emergency services.
• Maintain incident records and safeguard restricted information.

Skills

Typing speed

Radio communication

Multitasking

Attention to detail

Education

High school diploma

Tools

CJIS access

Job description

Regional 911 Intake Solutions seeks dedicated Police Dispatchers for Ogden, IA. You will receive emergency and nonemergency requests, document details, and assign calls to officers while monitoring radio traffic and safety concerns.

The role requires accurate typing, clear radio communication, and the ability to learn jurisdiction geography. Training is provided, and you may support multiple agencies during shifts.