Emergency Police Dispatcher – Fast-Paced Public Safety

Regional 911 Intake Solutions; Keota (IA); On-site; USD 40,000 - 64,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Retirement plans

Paid leave

Employee assistance resources

Continuing education

Job summary

Regional 911 Intake Solutions is seeking Police Dispatchers for opportunities in Keota, Iowa. Dispatchers receive emergency and nonemergency calls and coordinate with officers to manage incidents.

The role requires accurate typing, fast listening, radio communication, and knowledge of local geography; training and screenings may apply.

Typical duties include assigning calls, monitoring status, relaying updates, and maintaining incident records while ensuring confidentiality and security.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Typing accurately, clear radio communication, and understanding spoken information are essential.
• Ability to learn jurisdictional geography and operate dispatch software.

Responsibilities

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, suspect descriptions, vehicle details, and reported hazards
• Assign calls to available officers according to priority and agency procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and potential safety concerns
• Conduct authorized records inquiries after completing required training
• Coordinate with neighboring agencies and other emergency services
• Maintain clear incident records and safeguard restricted information

Skills

Typing ability

Listening skills

Radio communication

Geography knowledge

Education

High school diploma or equivalent

Tools

Criminal justice information systems

Job description

Regional 911 Intake Solutions is seeking Police Dispatchers for opportunities in Keota, Iowa. Dispatchers receive emergency and nonemergency calls and coordinate with officers to manage incidents.

The role requires accurate typing, fast listening, radio communication, and knowledge of local geography; training and screenings may apply.

Typical duties include assigning calls, monitoring status, relaying updates, and maintaining incident records while ensuring confidentiality and security.