Emergency Police Dispatcher — 24/7 Public Safety

Regional 911 Intake Solutions; Roanoke (IL); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Retirement plans

Paid leave

Education resources

Job summary

Regional 911 Intake Solutions in Roanoke, IL seeks Police Dispatcher to handle emergency and nonemergency calls, document details, and coordinate with officers. The role requires accurate typing, clear radio communication, and the ability to multitask under pressure, with training and security screening as part of eligibility.

A stable shift environment, opportunities to serve the community, and ongoing professional development are offered.

Qualifications

• A high school diploma or recognized equivalent is commonly required. Entry-level vacancies may provide training, while experienced classifications may require prior police dispatch work and applicable certifications.
• Candidates should be able to type accurately, understand spoken information, communicate clearly by radio, and learn jurisdictional geography. Access to criminal justice information systems may require additional screening and security training.

Responsibilities

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, suspect descriptions, vehicle details, and reported hazards
• Assign calls to available officers according to priority and agency procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and potential safety concerns
• Conduct authorized records inquiries after completing required training
• Coordinate with neighboring agencies and other emergency services
• Maintain clear incident records and safeguard restricted information

Skills

Typing

Radio communication

Multitasking

Geography knowledge

Education

High school diploma or equivalent

Job description

Regional 911 Intake Solutions in Roanoke, IL seeks Police Dispatcher to handle emergency and nonemergency calls, document details, and coordinate with officers. The role requires accurate typing, clear radio communication, and the ability to multitask under pressure, with training and security screening as part of eligibility.

A stable shift environment, opportunities to serve the community, and ongoing professional development are offered.