Emergency Communications Dispatcher – 24/7 Police Ops

Regional 911 Intake Solutions; Pea Ridge (AR); On-site; USD 42,000 - 62,000; Full time

Job summary

Regional 911 Intake Solutions seeks Police Dispatcher opportunities at West Ridge. Dispatchers handle emergency and nonemergency requests, document details, assign calls, monitor status, and coordinate with agencies to ensure public safety.

Training may be provided; a high school diploma is commonly required and typing/surveillance skills are essential. Work involves operating at communications consoles, maintaining confidentiality, and complying with security standards.

Qualifications

• High school diploma or recognized equivalent is commonly required.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, suspect descriptions, vehicle details, and reported hazards.
• Assign calls to available officers according to priority and agency procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates about changing incidents and potential safety concerns.
• Conduct authorized records inquiries after completing required training.
• Coordinate with neighboring agencies and other emergency services.
• Maintain clear incident records and safeguard restricted information.

Education

High school diploma or equivalent

Job description

Regional 911 Intake Solutions seeks Police Dispatcher opportunities at West Ridge. Dispatchers handle emergency and nonemergency requests, document details, assign calls, monitor status, and coordinate with agencies to ensure public safety.

Training may be provided; a high school diploma is commonly required and typing/surveillance skills are essential. Work involves operating at communications consoles, maintaining confidentiality, and complying with security standards.