Emergency Mitigation Operations Manager

ServiceMaster Clean of Fraser Valley; Worthington (MN); On-site; USD 70,000 - 80,000; Full time

Job summary

A leading restoration company in Minnesota is seeking a Mitigation Manager to oversee and develop the Mitigation Department. This role requires strong leadership, strategic planning, and a commitment to customer service, with specific responsibilities including staff management, budgeting, and communication with insurance providers. Candidates should have significant experience in management and emergency services within the restoration industry. The position offers a competitive salary of $70,000 - $80,000 plus bonuses.

Qualifications

• Two plus years’ experience in a Management or Leadership role within the Restoration Industry.
• Five plus years’ experience within the Emergency Services Department within the Restoration Industry.
• Experience with writing Emergency Services (Mitigation) estimates.

Responsibilities

• Management and delegation of Mitigation Department staff.
• Recruit, train, and coach Mitigation Department staff.
• Conduct performance reviews with staff.
• Drive response and urgency.
• Communicate and negotiate with insurance carriers.

Skills

Knowledge of Microsoft Office applications

Customer Service Skills

Coaching and leadership skills

Strategic Planning skills

Stress Management and Composure

Education

High School Diploma or GED

Associate Degree or Bachelor's Degree

Tools

Estimation software

RMS

Xactimate

Luxor

ADP

Job description

A leading restoration company in Minnesota is seeking a Mitigation Manager to oversee and develop the Mitigation Department. This role requires strong leadership, strategic planning, and a commitment to customer service, with specific responsibilities including staff management, budgeting, and communication with insurance providers. Candidates should have significant experience in management and emergency services within the restoration industry. The position offers a competitive salary of $70,000 - $80,000 plus bonuses.