Mitigation Ops Lead: Emergency Response & Team Growth

Kingfisher Recruiting; Berkley (MI); On-site; USD 67,500 - 82,500; Full time

Benefits offered by this job

Health, dental, and vision insurance options

Paid time off and company holidays

Company vehicle for job-related travel

Ongoing professional training and certification support

Performance-based bonuses

Job summary

A leading recruiting firm is seeking a Mitigation Manager in Berkley, Michigan, to lead mitigation operations for a client specializing in restoration services. The role involves overseeing field teams, managing relationships with clients and insurance partners, and ensuring operational excellence. Ideal candidates will have over 5 years of industry experience and strong leadership skills. Competitive salary based on experience and various benefits offered.

Qualifications

• 5+ years in restoration or mitigation services with at least 2 years of leadership experience.
• Proven expertise in water, mold, and fire mitigation processes.
• Familiarity with insurance claim processes.

Responsibilities

• Oversee day-to-day mitigation operations in various environments.
• Lead, mentor, and train mitigation technicians.
• Serve as the primary point of contact for clients and insurance adjusters.
• Manage inventory, equipment, and vehicle usage.

Skills

Strong leadership and team management skills

Excellent communication and customer service abilities

Strong organizational and problem-solving skills

Ability to remain calm and professional during high-stress situations

Proficiency with industry software such as DASH or Encircle

Education

High school diploma or GED

IICRC certifications in Water Damage Restoration (WRT) and Applied Structural Drying (ASD)

Associate or bachelor's degree

Tools

DASH

Encircle

Job description

A leading recruiting firm is seeking a Mitigation Manager in Berkley, Michigan, to lead mitigation operations for a client specializing in restoration services. The role involves overseeing field teams, managing relationships with clients and insurance partners, and ensuring operational excellence. Ideal candidates will have over 5 years of industry experience and strong leadership skills. Competitive salary based on experience and various benefits offered.