Emergency Mitigation Crew Lead

Fortify Companies; Stow (MA); On-site; USD 37,000 - 45,000; Full time

Benefits offered by this job

Company vehicle (role dependent)

Company technology stipend (monthly)

Generous PTO and paid holidays

401(k) with company match

Job summary

Insurcomm Restoration, part of Fortify Companies, seeks a Lead Mitigation Technician (Crew Chief Level) in Stow, MA. You will lead emergency restoration projects—fire, water, mold, and storm—ensuring safety, standards, and efficiency on site.

You’ll guide crews, manage job-site workflows, and coordinate with clients and internal teams while upholding IICRC standards and using industry software. This is a field-based, full-time role with competitive hourly pay.

Qualifications

• IICRC WRT certification (or willingness to obtain immediately)
• Prior experience in restoration, mitigation, or construction
• Demonstrated ability to lead a crew and manage job site workflow
• Proficiency with hand and power tools
• Ability to lift up to 50 lbs and perform physical labor
• Strong communication, leadership, and interpersonal skills
• Ability to navigate Microsoft Teams and complete onsite documentation using a smartphone and industry software (Proven Jobs, Encircle, Docusketch)
• Team-oriented mindset with a positive, solution-focused attitude
• Must be able to safely wear and work in required PPE, including a respirator

Responsibilities

• Lead and supervise mitigation crews on residential and commercial job sites
• Respond to emergency mitigation calls and assess property damage
• Perform water extraction, structural drying, and mitigation per IICRC standards
• Develop drying plans and monitor progress to meet moisture goals
• Remove and dispose of damaged building materials safely
• Decontaminate, clean, and deodorize affected spaces
• Collaborate with Contents Division to handle salvageable items
• Document progress with photos, moisture readings, and notes using PSA and other software
• Communicate clearly with clients, adjusters, and internal teams
• Maintain a clean, organized, and safe job site at all times
• Ensure proper setup, operation, cleaning, and storage of tools and equipment
• Train and mentor Mitigation Technicians to uphold safety standards
• Follow warehouse and vehicle protocols with daily consumables documentation

Education

IICRC WRT certification

AMRT certification

Tools

Proven Jobs

Encircle

Docusketch

Microsoft Teams

Job description

Insurcomm Restoration, part of Fortify Companies, seeks a Lead Mitigation Technician (Crew Chief Level) in Stow, MA. You will lead emergency restoration projects—fire, water, mold, and storm—ensuring safety, standards, and efficiency on site.

You’ll guide crews, manage job-site workflows, and coordinate with clients and internal teams while upholding IICRC standards and using industry software. This is a field-based, full-time role with competitive hourly pay.