Emergency Mitigation Crew Chief

Fortify Company; Stow (MA); On-site; USD 37,000 - 45,000; Full time

Benefits offered by this job

Health, dental, and vision coverage

401(k) with company match

Generous PTO and 9 paid holidays

Company vehicle (role dependent)

Company technology stipend (monthly)

Company gear and branded materials

Ongoing training and certification

Job summary

Fortify Companies’ Insurcomm Restoration is hiring a Lead Mitigation Technician (Crew Chief Level) in Stow, MA. You will lead emergency mitigation crews on fire, water, mold, and storm jobs, ensuring safety and adherence to IICRC standards.

Join a team that values urgency, reliability, and strong client communication. We provide ongoing training, a company vehicle where appropriate, and comprehensive benefits as part of a growing PE-backed organization.

Qualifications

• IICRC WRT certification (or willingness to obtain immediately).
• Experience in restoration, mitigation, or construction.
• Ability to lead a crew and manage job site workflow.
• Proficiency with hand and power tools.
• Ability to lift up to 50 lbs and perform physical labor.

Responsibilities

• Lead and supervise mitigation crews on residential and commercial job sites.
• Respond to emergency mitigation calls and assess property damage caused by fire, water, mold, and weather-related events.
• Perform and oversee water extraction, structural drying, and mitigation services in accordance with IICRC standards.
• Develop drying plans and monitor progress to ensure proper equipment placement and moisture goals are met.
• Remove and dispose of damaged building materials safely and efficiently.
• Decontaminate, clean, and deodorize affected interior spaces.
• Collaborate with the Contents Division to clean, pack, and store salvageable items.
• Document job progress through photos, moisture readings, and detailed notes using PSA and other required software.
• Communicate clearly and professionally with clients, adjusters, and internal teams.
• Maintain a clean, organized, and safe job site at all times.
• Ensure proper setup, operation, cleaning, and storage of tools and equipment.
• Train and mentor Mitigation Technicians to uphold quality and safety standards.
• Follow warehouse and vehicle protocols, including daily documentation of consumables and equipment use.

Skills

Leadership

Crew supervision

IICRC WRT certification

Tool proficiency

Customer service

Tools

PSA

Encircle

Docusketch

Microsoft Teams

Job description

Fortify Companies’ Insurcomm Restoration is hiring a Lead Mitigation Technician (Crew Chief Level) in Stow, MA. You will lead emergency mitigation crews on fire, water, mold, and storm jobs, ensuring safety and adherence to IICRC standards.

Join a team that values urgency, reliability, and strong client communication. We provide ongoing training, a company vehicle where appropriate, and comprehensive benefits as part of a growing PE-backed organization.