Lead Mitigation Technician | Field Crew Leader

Insurcomm Restoration; Stow (MA); On-site; USD 37,000 - 45,000; Full time

Benefits offered by this job

Health, dental, vision coverage

401(k) with company match

Generous PTO and 9 holidays

Company vehicle (role dependent)

Technology stipend

Job summary

Insurcomm Restoration, part of Fortify Companies, seeks a Lead Mitigation Technician (Crew Chief Level) in Stow, MA. You will head emergency restoration projects—fire, water, mold, and storm—leading crews, ensuring safety, quality, and timely completion per IICRC standards.

Join a field-based, full-time team that values hands-on leadership, customer service, and decisive action during emergencies. Competitive hourly pay and strong benefits are provided as part of Fortify’s nationwide platform.

Qualifications

• IICRC WRT certification (or willingness to obtain immediately).
• Prior experience in restoration, mitigation, or construction.
• Demonstrated ability to lead a crew and manage job site workflow.
• Proficiency with hand and power tools.

Responsibilities

• Lead and supervise mitigation crews on residential and commercial sites.
• Respond to emergency mitigation calls and assess damage from fire, water, mold, storms.
• Perform and oversee water extraction, drying, and mitigation per IICRC standards.
• Develop drying plans and monitor equipment placement and moisture goals.
• Remove and dispose of damaged materials safely and efficiently.
• Decontaminate, clean, and deodorize affected spaces.
• Document progress with photos, moisture readings, and notes using PSA and other software.
• Communicate clearly with clients, adjusters, and internal teams.

Skills

Leadership

Emergency response

IICRC WRT know‑how

Communication

Crew supervision

Physical stamina

Tools

Proven Jobs

Encircle

Docusketch

Job description

Insurcomm Restoration, part of Fortify Companies, seeks a Lead Mitigation Technician (Crew Chief Level) in Stow, MA. You will head emergency restoration projects—fire, water, mold, and storm—leading crews, ensuring safety, quality, and timely completion per IICRC standards.

Join a field-based, full-time team that values hands-on leadership, customer service, and decisive action during emergencies. Competitive hourly pay and strong benefits are provided as part of Fortify’s nationwide platform.