Emergency Mitigation Crew Chief

Fortify Companies; Stow (MA); On-site; USD 37,000 - 45,000; Full time

Benefits offered by this job

Health, dental, vision insurance

401(k) with company match

PTO and holidays

Company vehicle

Tech stipend

Training and certification support

Company gear

Job summary

Insurcomm Restoration, part of Fortify Companies, seeks a Lead Mitigation Technician to manage emergency restoration projects. You will lead crews, enforce safety standards, and ensure work aligns with IICRC guidelines while delivering efficient, client-focused service.

The role requires IICRC WRT certification (or progression toward it) and leadership experience, with competitive hourly pay, benefits, and career growth opportunities in a nationwide organization.

Qualifications

• IICRC WRT certification required or willingness to obtain immediately.
• Experience leading a mitigation crew on residential/commercial sites.
• Ability to document progress and safety using industry software.

Responsibilities

• Lead and supervise mitigation crews on residential and commercial job sites.
• Respond to emergency mitigation calls and assess property damage.
• Perform water extraction, structural drying, and mitigation per IICRC standards.
• Develop drying plans and monitor equipment placement and moisture goals.
• Remove damaged materials safely and dispose of waste.
• Decontaminate, clean, and deodorize affected spaces.
• Train and mentor Technicians to uphold safety and quality.
• Document progress with photos, readings, and notes using PSA software.

Skills

Leadership

Communication

Customer service

Physical stamina

Team mentoring

Safety awareness

Education

IICRC WRT certification

AMRT certification

Tools

PSA

Encircle

Docusketch

Microsoft Teams

Mobile documentation

Job description

Insurcomm Restoration, part of Fortify Companies, seeks a Lead Mitigation Technician to manage emergency restoration projects. You will lead crews, enforce safety standards, and ensure work aligns with IICRC guidelines while delivering efficient, client-focused service.

The role requires IICRC WRT certification (or progression toward it) and leadership experience, with competitive hourly pay, benefits, and career growth opportunities in a nationwide organization.