Emergency Mental Health Admin Assistant

Jefferson County Wisconsin; Jefferson, Northern (WI, KY); Hybrid; USD 26,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Health insurance Opt Out Plan

Dental & Vision insurance

Life insurance

Wisconsin Retirement System

Health Savings Account

Deferred Compensation Program

Job summary

Jefferson County Human Services Department seeks an Administrative Assistant I to provide essential administrative support to the Emergency Mental Health and related programs. The role requires strong customer service, clerical skills and attention to detail, with an hourly wage of $18.63–$20.61 depending on experience.

Responsibilities include processing IDP documents, coordinating with legal and mental health teams, crisis communication, and front-desk duties such as answering calls and

Qualifications

• High school diploma or equivalent.
• One year of general office experience.
• One to two years of general office experience.

Responsibilities

• Provide assessment information to individuals who receive an operating while intoxicated citation or arrest in Jefferson County.
• Process Intoxicated Driver Program documents, including opening, updates and closings.
• Work with the Corporation Counsel’s office and independent court evaluator regarding mental health commitments.
• Notify behavioral health staff regarding upcoming Chapter 51 extensions, track extensions, schedule evaluations and maintain communications.
• Send out post crisis contact satisfaction surveys.
• Send out good faith and financial letters with enclosures to crisis service recipients.
• Work with crisis stabilization facility supervisor on tracking census.
• Answer telephones and give information to callers, take messages and transfer calls.
• Receive, screen, and direct crisis calls and walk-ins; obtain information to assist the Emergency Mental Health workers.

Education

High school diploma or equivalent

Job description

Jefferson County Human Services Department seeks an Administrative Assistant I to provide essential administrative support to the Emergency Mental Health and related programs. The role requires strong customer service, clerical skills and attention to detail, with an hourly wage of $18.63–$20.61 depending on experience.

Responsibilities include processing IDP documents, coordinating with legal and mental health teams, crisis communication, and front-desk duties such as answering calls and