Emergency Medicine Operations Leader

St. Luke’s University Health Network; Bethlehem (Northampton County); On-site; USD 75,000 - 110,000; Full time

Job summary

St. Luke's University Health Network seeks an experienced operations leader to oversee daily practice management across multiple sites. You will drive strategic plans, optimize workflows, and collaborate with area leadership to ensure efficient clinical processes.

The role requires a Bachelor's degree in healthcare administration or related field and 1–3 years of management experience in large practice settings. Equal opportunity employer with a focus on staffing, growth, and service excellence.

Qualifications

• Bachelor's degree in health care administration, business administration, or a closely related field required.
• One to three years of similar experience; management of a large or multiple practices preferred.
• St. Luke's University Health Network is an Equal Opportunity Employer.

Responsibilities

• Oversedes the daily operations (directly or indirectly) of practices within an assigned management portfolio.
• Provides input into and drives the execution of strategic plans and initiatives.
• Identifies, recommends, and implements strategic projects that support growth, efficiency, and optimization of services.
• In partnership with area leadership, ensures consistent workflows and clinical processes across all practices.
• Assists in the development of marketing strategies to grow awareness of practices and offerings.
• Ensures appropriate staffing to support practices within management portfolio and provides feedback on organizational structure as necessary.
• Cultivates a high functioning team build on the principles of the St. Luke's culture and PCRAFT values.
• Manages employees and providers as assigned, providing development and coaching in partnership with area leaders.
• In collaboration with leadership, supports day-to-day financial management of assigned management portfolio, seeks opportunities to improve performance, ensures compliances with reporting, and identifies capital needs ensuring appropriate stewardship of allocated funds.
• Actively participates in efforts to identify short and long-term recruitment needs, activities, and the orientation and onboarding of new providers.
• Ensures provider templates and schedules are appropriately built, managed, and optimized, escalating barriers and concerns as necessary.
• Maintains and ensures positive collaboration, a focus on continuous improvement, and streamlines workflows between practice operations and the Access Center.
• Other duties as assigned.

Skills

People management

Financial management

Strategic planning

Coaching & development

Recruitment planning

Education

Bachelor's degree in health care administration, business administration, or a closely related field

Job description

St. Luke's University Health Network seeks an experienced operations leader to oversee daily practice management across multiple sites. You will drive strategic plans, optimize workflows, and collaborate with area leadership to ensure efficient clinical processes.

The role requires a Bachelor's degree in healthcare administration or related field and 1–3 years of management experience in large practice settings. Equal opportunity employer with a focus on staffing, growth, and service excellence.