Emergency Medical Dispatcher - Urgent Response Specialist

911 Emergency Communications; State Line (PA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee‑assistance services

Continuing education

Certification support

Shift premiums

Job summary

911 Emergency Communications in State Line, PA, is seeking Emergency Medical Dispatchers to handle urgent medical calls, confirm locations, and determine response priorities using approved protocols. You may provide pre-arrival instructions and coordinate EMS resources, with shifts including nights and weekends as needed.

Applicants should have a high school diploma; CPR is often required and EMT/paramedic credentials vary by vacancy. Background screening and adherence to protocols are essential.

Qualifications

• High school diploma or equivalent required.
• CPR certification may be required.
• EMT or paramedic credentials are not universal requirements; check vacancy.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through the medical dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

Job description

911 Emergency Communications in State Line, PA, is seeking Emergency Medical Dispatchers to handle urgent medical calls, confirm locations, and determine response priorities using approved protocols. You may provide pre-arrival instructions and coordinate EMS resources, with shifts including nights and weekends as needed.

Applicants should have a high school diploma; CPR is often required and EMT/paramedic credentials vary by vacancy. Background screening and adherence to protocols are essential.