Emergency Medical Dispatcher — Urgent Response Navigator

County Emergency Communications; Stroh (IN); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee assistance services

Continuing education

Certification support

Shift premiums

Job summary

County Emergency Communications in Stroh, IN is seeking Emergency Medical Dispatchers to support urgent medical calls. Responsibilities include gathering patient data, prioritizing responses, and coordinating emergency resources under approved protocols.

Position involves high-volume console work, accurate data entry, and adherence to CPR and dispatch standards. Training/certification requirements vary by agency; some roles sponsor EMS dispatcher certification upon appointment.

Qualifications

• High school diploma or recognized equivalent is commonly required and some vacancies sponsor training.
• CPR certification may be required; EMT/paramedic credentials are not universal requirements.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through the medical dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Strong communication

Attention to detail

Education

High school diploma or GED

Emergency Medical Dispatcher certification

Job description

County Emergency Communications in Stroh, IN is seeking Emergency Medical Dispatchers to support urgent medical calls. Responsibilities include gathering patient data, prioritizing responses, and coordinating emergency resources under approved protocols.

Position involves high-volume console work, accurate data entry, and adherence to CPR and dispatch standards. Training/certification requirements vary by agency; some roles sponsor EMS dispatcher certification upon appointment.