Emergency Medical Dispatcher: Urgent Care Coordination

County Emergency Communications; Windfall City (IN); On-site; USD 42,000 - 64,000; Full time

Job summary

County Emergency Communications in Windfall, Indiana seeks Emergency Medical Dispatchers to support urgent medical responses. Duties include receiving calls, verifying location and details, and applying approved protocols to determine priorities and coordinate ambulance resources.

Applicants should have a high school diploma or equivalent; CPR and EMD certification may be required. The role may involve overnight shifts, weekends, holidays, and overtime in a fast-paced, standards-driven

Qualifications

• High school diploma or recognized equivalent.
• EMD certification may be required before appointment.
• CPR certification may be required; EMT/paramedic credentials are not universal.

Responsibilities

• Receive calls involving illness, injury, and medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through the medical dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or recognized equivalent

Emergency Medical Dispatcher certification

CPR certification

Job description

County Emergency Communications in Windfall, Indiana seeks Emergency Medical Dispatchers to support urgent medical responses. Duties include receiving calls, verifying location and details, and applying approved protocols to determine priorities and coordinate ambulance resources.

Applicants should have a high school diploma or equivalent; CPR and EMD certification may be required. The role may involve overnight shifts, weekends, holidays, and overtime in a fast-paced, standards-driven