Emergency Medical Dispatcher - Urgent Calls & Coordination

Emergency Telecommunicator Services; Lawrenceburg (IN); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Job summary

Emergency Telecommunicator Services in Guilford, IN is seeking an Emergency Medical Dispatcher to support urgent medical calls. You will gather patient data, confirm locations, assign response priorities, and coordinate ambulance resources according to dispatch protocols.

The role may include overnight, weekend, and rotating schedules within an EMS setting. Applicants should have a high school diploma or equivalent; CPR certification is often required, and EMT/paramedic credentials are not

Qualifications

• High school diploma or equivalent is commonly required; sponsorship for training may be offered.
• CPR certification and additional coursework may be required; EMT or paramedic credentials are not universal requirements.
• Consult the vacancy for exact qualifications and accepted certification providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

CPR certification

Job description

Emergency Telecommunicator Services in Guilford, IN is seeking an Emergency Medical Dispatcher to support urgent medical calls. You will gather patient data, confirm locations, assign response priorities, and coordinate ambulance resources according to dispatch protocols.

The role may include overnight, weekend, and rotating schedules within an EMS setting. Applicants should have a high school diploma or equivalent; CPR certification is often required, and EMT/paramedic credentials are not