Emergency Medical Dispatcher — Save Lives via Rapid Coordination

County Emergency Communications; Greenwood (FL); On-site; USD 36,000 - 56,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee assistance services

Continuing education

Certification support

Shift premiums

Job summary

County Emergency Communications in Greenwood, FL seeks Emergency Medical Dispatchers to support urgent medical responses. You will receive calls, confirm location and details, and determine priority using approved protocols to coordinate ambulance resources.

Applicants typically hold a high school diploma; CPR certification and an EMD certification are required or sponsored; EMT/paramedic credentials are not universal requirements.

Qualifications

• High school diploma or recognized equivalent required.
• CPR certification and Emergency Medical Dispatcher (EMD) certification may be required or sponsored.
• EMT or paramedic credentials are not universal requirements; refer to vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or recognized equivalent

CPR certification

Emergency Medical Dispatcher (EMD) certification

Job description

County Emergency Communications in Greenwood, FL seeks Emergency Medical Dispatchers to support urgent medical responses. You will receive calls, confirm location and details, and determine priority using approved protocols to coordinate ambulance resources.

Applicants typically hold a high school diploma; CPR certification and an EMD certification are required or sponsored; EMT/paramedic credentials are not universal requirements.