Emergency Medical Dispatcher — 24/7 Shifts with Certification Support

County Emergency Communications; Virginia; On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

County Emergency Communications in Greenwood, VA, seeks Emergency Medical Dispatchers to handle urgent medical calls and coordinate ambulance resources. You will gather patient and incident details, establish response priorities, and support coordination of medical resources with approved dispatch protocols.

Applicants typically hold a high school diploma or GED and may need EMD and CPR certifications. Night/weekend shifts and overtime may be required in a 24/7 environment.

Qualifications

• High school diploma or equivalent commonly required.
• CPR certification may be required.
• EMD certification may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Active listening

Communication

Calm under pressure

Multitasking

Education

High school diploma or GED

EMD certification

Job description

County Emergency Communications in Greenwood, VA, seeks Emergency Medical Dispatchers to handle urgent medical calls and coordinate ambulance resources. You will gather patient and incident details, establish response priorities, and support coordination of medical resources with approved dispatch protocols.

Applicants typically hold a high school diploma or GED and may need EMD and CPR certifications. Night/weekend shifts and overtime may be required in a 24/7 environment.