Emergency Medical Dispatcher: Save Lives from the Console

County Emergency Communications; Lago Vista (TX); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

County Emergency Communications in Lago Vista is seeking Emergency Medical Dispatchers to support urgent medical calls and coordinate EMS resources. The role involves confirming locations, gathering critical information, and prioritizing responses according to approved protocols.

Applicants may require CPR certification and additional coursework. The position may involve overnight or weekend shifts to ensure continuous emergency coverage, with benefits varying by assignment terms.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements for this role; consult the vacancy for the exact qualifications and accepted certification providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

Job description

County Emergency Communications in Lago Vista is seeking Emergency Medical Dispatchers to support urgent medical calls and coordinate EMS resources. The role involves confirming locations, gathering critical information, and prioritizing responses according to approved protocols.

Applicants may require CPR certification and additional coursework. The position may involve overnight or weekend shifts to ensure continuous emergency coverage, with benefits varying by assignment terms.