Emergency Medical Dispatcher — Save Lives & Coordinate Care

County Emergency Communications; Fillmore (CA); On-site; USD 52,000 - 70,000; Full time

Job summary

County Emergency Communications seeks Emergency Medical Dispatchers in Fillmore, CA to receive emergency calls, verify locations, and coordinate medical responses. The role requires handling high-stress situations with protocol-based guidance and accurate information relay to responders.

A high school diploma or equivalent is commonly required. CPR certification may be required, and some vacancies may require active Emergency Medical Dispatcher certification before appointment.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification may be required; EMT or paramedic credentials are not universal requirements.
• Some vacancies may require current Emergency Medical Dispatcher certification before appointment.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification (preferred)

Job description

County Emergency Communications seeks Emergency Medical Dispatchers in Fillmore, CA to receive emergency calls, verify locations, and coordinate medical responses. The role requires handling high-stress situations with protocol-based guidance and accurate information relay to responders.

A high school diploma or equivalent is commonly required. CPR certification may be required, and some vacancies may require active Emergency Medical Dispatcher certification before appointment.