Emergency Medical Dispatcher - Life-Saving Coordination

County Emergency Communications; Merced (CA); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

County Emergency Communications in Merced, California, invites applicants for Emergency Medical Dispatcher opportunities. You will handle urgent medical calls, verify locations and details, and coordinate response priorities under approved protocols.

Training may be provided by the agency; CPR certification and additional coursework may be required. EMT or paramedic credentials are not universally required; refer to the vacancy for exact qualifications and accepted providers.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• Emergency Medical Dispatcher certification before appointment may be required depending on vacancy.
• EMT or paramedic credentials are not universal requirements; consult vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or recognized equivalent

Emergency Medical Dispatcher certification (or eligible)

CPR certification and additional coursework may be required

Job description

County Emergency Communications in Merced, California, invites applicants for Emergency Medical Dispatcher opportunities. You will handle urgent medical calls, verify locations and details, and coordinate response priorities under approved protocols.

Training may be provided by the agency; CPR certification and additional coursework may be required. EMT or paramedic credentials are not universally required; refer to the vacancy for exact qualifications and accepted providers.