Emergency Medical Dispatcher: Rapid Response Coordinator

911 Emergency Communications; Crescent (IA); On-site; USD 42,000 - 60,000; Full time

Job summary

911 Emergency Communications is seeking Emergency Medical Dispatchers for Crescent, IA. Duties include receiving medical calls, collecting patient data, and prioritizing responses according to approved dispatch protocols.

Requirements include a high school diploma or equivalent; CPR certification may be required. Training or EMS dispatcher certification is possible prior to appointment. The role may involve overnight shifts and overtime in a continuous-operation environment.

Qualifications

• High school diploma or recognized equivalent commonly required.
• CPR certification and additional coursework may be required. EMT or paramedic credentials are not universal requirements for this role; consult the vacancy for the exact qualifications and accepted certification providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

Job description

911 Emergency Communications is seeking Emergency Medical Dispatchers for Crescent, IA. Duties include receiving medical calls, collecting patient data, and prioritizing responses according to approved dispatch protocols.

Requirements include a high school diploma or equivalent; CPR certification may be required. Training or EMS dispatcher certification is possible prior to appointment. The role may involve overnight shifts and overtime in a continuous-operation environment.