Emergency Medical Dispatcher: Rapid Response & Coordination

911 Emergency Communications; Wood Lake (MN); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Paid leave

Employee assistance program

Continuing education

Certification support

Shift premiums

Job summary

911 Emergency Communications is seeking Emergency Medical Dispatchers for Wood Lake, MN. The role involves taking urgent calls, confirming locations, and prioritizing response per protocols. Training and CPR/EMD credentials may be required before appointment.

Employees may work extended shifts, weekends, and overtime as needed, with opportunities for ongoing education and certification support.

Qualifications

• High school diploma or recognized equivalent required.
• CPR certification may be required; EMT not universally required.
• EMD certification or sponsored training may be required prior to appointment.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through dispatch system.
• Coordinate ambulance resources when assigned.
• Provide protocol-based instructions within qualifications.
• Relay patient information and scene hazards to responders.
• Document calls and participate in quality-review activities.

Skills

Medical dispatch knowledge

Communication skills

Multitasking

Attention to detail

Education

High School Diploma

EMD certification

CPR certification

Job description

911 Emergency Communications is seeking Emergency Medical Dispatchers for Wood Lake, MN. The role involves taking urgent calls, confirming locations, and prioritizing response per protocols. Training and CPR/EMD credentials may be required before appointment.

Employees may work extended shifts, weekends, and overtime as needed, with opportunities for ongoing education and certification support.