EMS Emergency Dispatcher: Critical Care Communications

Emergency Telecommunicator Services; Readstown (WI); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Job summary

Emergency Telecommunicator Services in Readstown, Wisconsin is seeking an Emergency Medical Dispatcher to support rapid EMS response and patient information coordination. Duties include handling medical calls, confirming locations, prioritizing responses, and dispatching ambulance resources per established protocols.

The position may require CPR/EMD certification and related training; high school diploma or equivalent is commonly required.

Qualifications

• High school diploma or equivalent is commonly required.
• CPR certification may be required.
• EMD certification may be required depending on vacancy.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel; document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification (EMD)

CPR certification

Job description

Emergency Telecommunicator Services in Readstown, Wisconsin is seeking an Emergency Medical Dispatcher to support rapid EMS response and patient information coordination. Duties include handling medical calls, confirming locations, prioritizing responses, and dispatching ambulance resources per established protocols.

The position may require CPR/EMD certification and related training; high school diploma or equivalent is commonly required.