Emergency Medical Dispatcher: Rapid Call Center Coordination

County Emergency Communications; Wisconsin; In loco; USD 36.000 - 60.000; Tempo pieno

Vantaggi offerti da questo lavoro

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Shift premiums

Descrizione del lavoro

County Emergency Communications in Jackson, WI is seeking Emergency Medical Dispatchers to handle urgent medical calls, confirm locations, and prioritize responses using approved protocols. The role emphasizes accurate data collection, standardized instructions, and coordination with responders.

Applicants should have a high school diploma, CPR certification, and may qualify for sponsored training. Some positions require EMS dispatcher certification; consult the vacancy for specifics.

Competenze

• A high school diploma or recognized equivalent is commonly required.
• Employers may recruit applicants for sponsored training or require current Emergency Medical Dispatcher certification before appointment.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult the vacancy for the exact qualifications and accepted certification providers.

Mansioni

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Conoscenze

Communication skills

Attention to detail

Formazione

High school diploma or GED

EMD certification

CPR certification

Descrizione del lavoro

County Emergency Communications in Jackson, WI is seeking Emergency Medical Dispatchers to handle urgent medical calls, confirm locations, and prioritize responses using approved protocols. The role emphasizes accurate data collection, standardized instructions, and coordination with responders.

Applicants should have a high school diploma, CPR certification, and may qualify for sponsored training. Some positions require EMS dispatcher certification; consult the vacancy for specifics.