Emergency Medical Dispatcher: Rapid Life-Saving Ops

Emergency Telecommunicator Services; Harvey (IL); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Certification support

Shift premiums

Job summary

Emergency Telecommunicator Services in Harvey, IL is seeking dedicated Emergency Medical Dispatchers to support urgent medical calls. You will gather patient and incident information, establish response priorities, and coordinate EMS resources according to approved protocols.

Responsibilities include receiving calls, confirming location and access details, asking qualifying questions, and relaying information to responders.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

Job description

Emergency Telecommunicator Services in Harvey, IL is seeking dedicated Emergency Medical Dispatchers to support urgent medical calls. You will gather patient and incident information, establish response priorities, and coordinate EMS resources according to approved protocols.

Responsibilities include receiving calls, confirming location and access details, asking qualifying questions, and relaying information to responders.