Emergency Medical Dispatcher: 24/7 Rapid, Life-Saving Calls

Emergency Telecommunicator Services; Prophetstown (IL); On-site; USD 38,000 - 58,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Job summary

Emergency Telecommunicator Services in Prophetstown, IL, is seeking an Emergency Medical Dispatcher to handle urgent calls, verify locations, and coordinate ambulance resources. Training and certification support are part of the role, with overtime and shift variations depending on the assignment.

Responsibilities include following approved dispatch protocols, collecting patient details, and providing CPR-guided instructions when required.

Qualifications

• High school diploma or recognized equivalent commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient's location, callback number, and access details
• Ask approved questions about the patient's condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

CPR certification

Job description

Emergency Telecommunicator Services in Prophetstown, IL, is seeking an Emergency Medical Dispatcher to handle urgent calls, verify locations, and coordinate ambulance resources. Training and certification support are part of the role, with overtime and shift variations depending on the assignment.

Responsibilities include following approved dispatch protocols, collecting patient details, and providing CPR-guided instructions when required.