Emergency Medical Dispatcher — Rapid Life-Saving Dispatch

911 Emergency Communications; Venice (IL); On-site; USD 40,000 - 70,000; Full time

Job summary

911 Emergency Communications in Venice, IL seeks Emergency Medical Dispatchers to coordinate urgent medical responses and provide protocol-based instructions. You will collect patient data, confirm locations, and prioritize calls using an agency-approved system, with overtime and rotating shifts common.

Requirements include a high school diploma or equivalent; sponsored training or certification as an Emergency Medical Dispatcher may be required.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Employers may recruit applicants for sponsored training or require current Emergency Medical Dispatcher certification before appointment.
• CPR certification may be required; EMT or paramedic credentials are not universal requirements; consult vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

Job description

911 Emergency Communications in Venice, IL seeks Emergency Medical Dispatchers to coordinate urgent medical responses and provide protocol-based instructions. You will collect patient data, confirm locations, and prioritize calls using an agency-approved system, with overtime and rotating shifts common.

Requirements include a high school diploma or equivalent; sponsored training or certification as an Emergency Medical Dispatcher may be required.