Emergency Medical Dispatcher: Rapid Life-Saving Coordination

911 Emergency Communications; Canton (MS); On-site; USD 32,000 - 62,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Shift premiums

Job summary

911 Emergency Communications in Canton, MS is seeking Emergency Medical Dispatchers to handle calls involving illness, injury, and other emergencies. You will gather patient and incident information, establish response priorities, and coordinate EMS resources using approved protocols.

Candidates typically need a high school diploma, emergency dispatch certification, CPR, and the ability to work in a fast-paced, overnight or rotating schedule.

Qualifications

• High school diploma or recognized equivalent; sponsorship for training may be offered.
• Current Emergency Medical Dispatcher certification is often required before appointment.
• CPR certification and additional coursework may be required; EMT or paramedic credentials are not universal requirements.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Communication

Multitasking

Data entry

Calm under pressure

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

CPR certification

Tools

Dispatch software

Job description

911 Emergency Communications in Canton, MS is seeking Emergency Medical Dispatchers to handle calls involving illness, injury, and other emergencies. You will gather patient and incident information, establish response priorities, and coordinate EMS resources using approved protocols.

Candidates typically need a high school diploma, emergency dispatch certification, CPR, and the ability to work in a fast-paced, overnight or rotating schedule.