Emergency Medical Dispatcher — Fast-Paced, Life-Saving Console

Emergency Telecommunicator Services; West (MS); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Job summary

Emergency Telecommunicator Services in West, MS seeks Emergency Medical Dispatchers to handle urgent medical calls, verify locations, and coordinate responders. You will work within agency-approved protocols and maintain patient confidentiality.

Responsibilities include assessing callers, gathering data, issuing protocol-based instructions, and relaying information to responders. A high school diploma and CPR certification are commonly required; EMS dispatcher certification may be preferred or

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Employers may recruit applicants for sponsored training or require current Emergency Medical Dispatcher certification before appointment.
• CPR certification and additional coursework may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

EMD certification / dispatcher training

CPR certification

Job description

Emergency Telecommunicator Services in West, MS seeks Emergency Medical Dispatchers to handle urgent medical calls, verify locations, and coordinate responders. You will work within agency-approved protocols and maintain patient confidentiality.

Responsibilities include assessing callers, gathering data, issuing protocol-based instructions, and relaying information to responders. A high school diploma and CPR certification are commonly required; EMS dispatcher certification may be preferred or