Emergency Medical Dispatcher – 24/7 Critical Dispatch

Emergency Telecommunicator Services; Jackson (MS); On-site; USD 38,000 - 58,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee assistance services

Continuing education

Certification support

Shift premiums

Job summary

Emergency Telecommunicator Services in Mississippi seeks an Emergency Medical Dispatcher to join a fast-paced public safety communications team. You will handle medical calls, verify locations, and coordinate ambulance resources following established protocols.

Training and certification support may be provided where required. The role requires a high school diploma or GED with CPR certification; EMT or paramedic credentials are not universal prerequisites.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult the vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Skills

Clear communication

Calm under pressure

Multitasking

Attention to detail

Education

High school diploma or GED

Job description

Emergency Telecommunicator Services in Mississippi seeks an Emergency Medical Dispatcher to join a fast-paced public safety communications team. You will handle medical calls, verify locations, and coordinate ambulance resources following established protocols.

Training and certification support may be provided where required. The role requires a high school diploma or GED with CPR certification; EMT or paramedic credentials are not universal prerequisites.