Emergency Medical Dispatcher – Rapid, Critical Communications

Emergency Telecommunicator Services; Troy (MT); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

insurance coverage

retirement benefits

paid leave

employee-assistance services

continuing education

certification support

shift premiums

other benefits

Job summary

Emergency Telecommunicator Services in Troy, MT seeks Emergency Medical Dispatchers to handle urgent medical calls, verify locations, and coordinate ambulance responses. You will follow agency-approved protocols, provide pre-arrival instructions, and ensure patient information is accurately relayed.

Requirements typically include a high school diploma and CPR certification; additional training or certifications may be required depending on the vacancy.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required; EMT or paramedic credentials are not universal requirements.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient's location, callback number, and access details
• Ask approved questions about the patient's condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High School Diploma or GED

Job description

Emergency Telecommunicator Services in Troy, MT seeks Emergency Medical Dispatchers to handle urgent medical calls, verify locations, and coordinate ambulance responses. You will follow agency-approved protocols, provide pre-arrival instructions, and ensure patient information is accurately relayed.

Requirements typically include a high school diploma and CPR certification; additional training or certifications may be required depending on the vacancy.