Rapid Response Medical Dispatcher (24/7)

Emergency Telecommunicator Services; Shepherd (MT); On-site; USD 35,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Certification support

Job summary

Emergency Telecommunicator Services in Shepherd, MT, seeks Emergency Medical Dispatchers to handle urgent medical calls, gather incident details, and coordinate emergency resources. The role involves following approved medical dispatch protocols and providing instructions until responders arrive.

Responsibilities include confirming locations, prioritizing calls, dispatching ambulance resources, and communicating with responders.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Employers may recruit applicants for sponsored training or require current Emergency Medical Dispatcher certification before appointment.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements for this role; consult the vacancy for the exact qualifications and accepted certification providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or recognized equivalent

Emergency Medical Dispatcher certification

Job description

Emergency Telecommunicator Services in Shepherd, MT, seeks Emergency Medical Dispatchers to handle urgent medical calls, gather incident details, and coordinate emergency resources. The role involves following approved medical dispatch protocols and providing instructions until responders arrive.

Responsibilities include confirming locations, prioritizing calls, dispatching ambulance resources, and communicating with responders.