Emergency Medical Dispatcher — 24/7 Critical Response Hub

Emergency Telecommunicator Services; Troy (KS); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

Emergency Telecommunicator Services in Troy, KS seeks Emergency Medical Dispatchers to support urgent medical assistance via an agency-approved system. Responsibilities include gathering patient data, establishing priorities, and coordinating resources.

Training and protocols guide all duties, with potential overnight and weekend shifts. Applicants typically need a high school diploma, CPR certification, and may require EMD certification depending on vacancy.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• CPR certification may be required.
• EMD (Emergency Medical Dispatcher) certification or training may be required by vacancy.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the approved medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or recognized equivalent

Job description

Emergency Telecommunicator Services in Troy, KS seeks Emergency Medical Dispatchers to support urgent medical assistance via an agency-approved system. Responsibilities include gathering patient data, establishing priorities, and coordinating resources.

Training and protocols guide all duties, with potential overnight and weekend shifts. Applicants typically need a high school diploma, CPR certification, and may require EMD certification depending on vacancy.