Emergency Medical Dispatcher: Rapid Crisis Coordination

County Emergency Communications; Mesena (GA); Hybrid; USD 36,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

County Emergency Communications in Mesena, GA is seeking Emergency Medical Dispatchers to support urgent medical calls. You will gather patient information, establish priorities, and coordinate EMS resources using approved protocols.

Responsibilities include receiving calls, confirming locations, asking key questions, and providing protocol-based instructions while working a rotating schedule. A high school diploma and EMT/EMD certification requirements vary by vacancy.

Qualifications

• High school diploma or recognized equivalent commonly required.
• CPR certification and additional EMS coursework may be required.
• EMD certification may be required before appointment; consult vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

CPR certification

Additional coursework in EMS

Job description

County Emergency Communications in Mesena, GA is seeking Emergency Medical Dispatchers to support urgent medical calls. You will gather patient information, establish priorities, and coordinate EMS resources using approved protocols.

Responsibilities include receiving calls, confirming locations, asking key questions, and providing protocol-based instructions while working a rotating schedule. A high school diploma and EMT/EMD certification requirements vary by vacancy.