Emergency Medical Dispatcher: Urgent Care Coordination

County Emergency Communications; Mountain City (GA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

County Emergency Communications in Mountain City, GA seeks Emergency Medical Dispatchers to receive calls, verify location and details, and determine response priorities using approved protocols. This role supports emergency medical resources and may provide pre-arrival instructions.

Ideal candidates have a high school diploma, CPR certification, and are prepared for shift work including nights and overtime; EMT or paramedic credentials may not be required in every vacancy.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification may be required; EMT or paramedic credentials are not universal requirements.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma

Job description

County Emergency Communications in Mountain City, GA seeks Emergency Medical Dispatchers to receive calls, verify location and details, and determine response priorities using approved protocols. This role supports emergency medical resources and may provide pre-arrival instructions.

Ideal candidates have a high school diploma, CPR certification, and are prepared for shift work including nights and overtime; EMT or paramedic credentials may not be required in every vacancy.