Emergency Medical Dispatcher: Critical Call Triage & Dispatch

County Emergency Communications; Sasser (GA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee assistance

Continuing education

Certification support

Shift premiums

Job summary

County Emergency Communications in Sasser, GA seeks an Emergency Medical Dispatcher to manage urgent medical calls, verify locations and responder access, and prioritize dispatch using approved protocols. The role supports coordination of ambulance resources and provides protocol-based guidance to callers.

Candidates may be required to complete CPR and certification coursework; EMT or paramedic credentials are not universal requirements, and exact qualifications vary by vacancy.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• EMT or paramedic credentials are not universal requirements; consult the vacancy for exact qualifications.
• CPR certification and additional coursework may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

Job description

County Emergency Communications in Sasser, GA seeks an Emergency Medical Dispatcher to manage urgent medical calls, verify locations and responder access, and prioritize dispatch using approved protocols. The role supports coordination of ambulance resources and provides protocol-based guidance to callers.

Candidates may be required to complete CPR and certification coursework; EMT or paramedic credentials are not universal requirements, and exact qualifications vary by vacancy.