Emergency Medical Dispatcher — Life-Saving EMS Communications

County Emergency Communications; Yancey (TX); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Certification support

Shift premiums

Job summary

County Emergency Communications in Yancey, TX seeks Emergency Medical Dispatchers to handle urgent medical calls and coordinate ambulance responses. The role focuses on gathering critical information, assigning response priorities, and supporting transmission of instructions to responders.

Applicants should be prepared for shift work, potential overtime, and ongoing certification requirements per employer protocols.

Qualifications

• High school diploma or recognized equivalent commonly required.
• CPR certification may be required.
• EMT or paramedic credentials are not universal requirements; verify vacancy.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

CPR certification

EMT or paramedic credentials not required universally

Job description

County Emergency Communications in Yancey, TX seeks Emergency Medical Dispatchers to handle urgent medical calls and coordinate ambulance responses. The role focuses on gathering critical information, assigning response priorities, and supporting transmission of instructions to responders.

Applicants should be prepared for shift work, potential overtime, and ongoing certification requirements per employer protocols.