Emergency Medical Dispatcher — Life-Saving Dispatch Pro

Emergency Telecommunicator Services; Claypool (AZ); On-site; USD 42,000 - 65,000; Full time

Job summary

Emergency Telecommunicator Services in Claypool, AZ, is seeking Emergency Medical Dispatchers to join the team. You will receive calls for medical emergencies, verify locations, determine priorities, and coordinate ambulance resources according to approved protocols.

This role involves extended console work, headset use, and real-time data entry. A high school diploma and EMS dispatcher certification preferred; CPR may be required depending on the vacancy.

Qualifications

• High school diploma or equivalent required; EMS dispatcher certification preferred.
• CPR certification may be required; consult vacancy.
• Attention to detail and ability to work under pressure.

Responsibilities

• Receive calls involving illness, injury, and medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient’s condition.
• Determine response priority through the approved dispatch system.
• Dispatch or coordinate ambulance resources as assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Skills

Calm under pressure

Communication skills

Multitasking

Decision making

Attention to detail

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification (preferred)

CPR certification (preferred)

Tools

Radio systems

Emergency dispatch software

Job description

Emergency Telecommunicator Services in Claypool, AZ, is seeking Emergency Medical Dispatchers to join the team. You will receive calls for medical emergencies, verify locations, determine priorities, and coordinate ambulance resources according to approved protocols.

This role involves extended console work, headset use, and real-time data entry. A high school diploma and EMS dispatcher certification preferred; CPR may be required depending on the vacancy.