Emergency Medical Dispatcher — 24/7 Life-Saving Role

911 Emergency Communications; Superior (AZ); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Job summary

911 Emergency Communications in Superior, AZ seeks Emergency Medical Dispatchers to handle urgent medical calls, verify patient locations, and contribute to coordinated EMS responses. Dispatchers follow approved protocols and may provide instructions before responders arrive, ensuring proper oversight and patient safety.

Positions may require CPR certification, sponsor training, and ongoing education; shifts can include nights, weekends, and overtime as needed to maintain continuous EMS

Qualifications

• High school diploma or equivalent is required; some vacancies offer sponsored training.
• Emergency Medical Dispatcher certification may be required before appointment.
• CPR certification may be required; EMT/paramedic credentials are not universally required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

CPR certification

EMT/paramedic credentials (not universal)

Job description

911 Emergency Communications in Superior, AZ seeks Emergency Medical Dispatchers to handle urgent medical calls, verify patient locations, and contribute to coordinated EMS responses. Dispatchers follow approved protocols and may provide instructions before responders arrive, ensuring proper oversight and patient safety.

Positions may require CPR certification, sponsor training, and ongoing education; shifts can include nights, weekends, and overtime as needed to maintain continuous EMS